paypal dispute
December 4, 2007
I’m in a dispute with a seller on ebay over the very poor method he used for shipping an extremely delecate item.
The seller refused every effort I made to contact him and after more than a week of silence, I decided that I would have to escalate my claims with paypal.
These images were taken of the box exactly as it arrived. The item is a guitar effects pedal called the Line 6 dl4 Delay Modeler. It’s a sensitive piece of equipment — about 10″ in length (the box is about 12″) — fairly heavy, and full of electric circuits that would be easily damaged in shipping without proper packaging – padding, etc.
As you can see, the item was shipped to me in the same box that it would have been sold off the shelf in a store.
NO padding.
NO room for bumps.
It is obvious that the thought of shipping this item consumed about 5 seconds of the seller’s time.
The item also arrived dirty.
The item also shorted out while I was playing this weekend – leading me to believe that my suspicions were correct -that some damage very likely occurred in transit. I say that any likely damage is the seller’s fault for such poor, careless shipping.
Since it is a very delicate and expensive item, I don’t want to assume the responsibility for it – nor should I have to cross my fingers and hope that it continues to function reasonably well. (as I said, it has already shorted out once.)
